The Challenge
Our client came to us after their newly installed click LVT flooring began lifting in the bathroom — just months after the build was completed. Understandably frustrated, they’d lost confidence in the previous installer and weren’t sure what had gone wrong.
On inspection, we found several serious issues:
- No expansion gaps around the perimeter or doorways
- Smoothing compound laid without primer
- Subfloor with excessive moisture levels
- Click LVT not suitable for the bathroom environment
These failures had caused bubbling, lifting, and a general sense of regret around what should have been a clean, modern finish.
Our Solution
We took a careful, staged approach:
- Assessment and Moisture Testing
We used a calibrated moisture meter to identify high readings in the subfloor, confirming the need for a damp-proof membrane. - Floor Removal and Subfloor Preparation
The LVT was carefully cut back to the doorway. We then scraped and vacuumed the failed smoothing compound. - Damp Protection and Re-Smoothing
An epoxy damp-proof membrane (F Ball F77) was applied, followed by F Ball 1500 smoothing compound to create a fresh, stable base. - High-Performance Flooring Installation
We installed a tile-effect LVT from J2 Flooring in Cumbrian Slate, finished with a Cream design strip, using F48+ adhesive for a full bond.
The Result
The client now has a bathroom floor that not only looks fantastic but is built to last. The space feels complete and dependable — no more worries about warping or water damage.
Why It Matters
This project is a reminder that even premium materials can fail without the right preparation. The floor you walk on is only as good as the work beneath it.
Need expert help with a failed floor installation or upcoming project?
We’re based in Eastbourne and work across Sussex, helping homeowners get proper flooring, fitted properly.
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